Install your eSIM
Takes about two minutes. Do it at home, on Wi-Fi.
Install before you travel
- 1Connect to Wi-Fi.
- 2Open Settings → Mobile Service (called Cellular or Mobile Data on some iPhones).
- 3Tap Add eSIM.
- 4Choose Use QR Code.
- 5Scan your eSIM QR code, or tap Enter Details Manually and type the SM-DP+ address and activation code.
- 6Label it “Travel” and choose your home line for calls and iMessage.
On iOS 17.4 or later you can also tap “Install on this iPhone” on your order page — no scanning needed.
When you land
- 1Settings → Mobile Service → select your Travel eSIM → turn it on.
- 2Set Mobile Data to the Travel eSIM.
- 3Turn on Data Roaming for the Travel eSIM (if your plan requires it).
- 4Turn off Data Roaming on your home line to avoid charges.
Install before you travel
- 1Connect to Wi-Fi.
- 2Open Settings → Network & internet (Samsung: Connections).
- 3Tap SIMs or SIM manager → Add eSIM.
- 4Choose Scan QR code.
- 5Scan your eSIM QR code, or choose Enter code manually and type the activation details.
- 6Confirm and wait for the download to finish.
Menu names vary by manufacturer and Android version. Look for “SIM”, “eSIM” or “Mobile network”.
When you land
- 1Settings → SIMs → turn on the travel eSIM.
- 2Set it as the SIM for Mobile data.
- 3Turn on Roaming for the travel eSIM (if your plan requires it).
- 4Turn off mobile data on your home SIM.
Good to know
- • Don't delete the eSIM after installing — most can only be installed once.
- • Your phone must be carrier-unlocked. Check compatibility
- • No signal after landing? Toggle Airplane mode on and off, and check Data Roaming is on for the eSIM.
- • Still stuck? Contact support with your order number.